Armstrong Flag Company is glad to honor any return you would like to make within 30 days. Contact customer service and you will be issued a return authorization number in advance. Once this has been completed you may ship your product back to the address listed below while referencing the issued return authorization number. All flag poles 20' and larger will require a 15% restocking fee upon return. If you have any questions feel free to contact us at 1-888-553-5247 or
customerservice@armstrongflag.com.
Best regards,
Trey Armstrong
ARMSTRONG FLAG COMPANY
ATTN REPAIRS & RETURNS
20 PARK STREET
WINCHESTER, MA 01890